We Want to Hear From You
Your feedback helps us improve our food and our service. If something is not right, please tell us.
How feedback helps
We serve people every day, and the people who eat our food are the best judges of it. Praise tells us what to keep doing, and complaints tell us what to fix. Both are welcome, and both are read by us directly.
How to raise a concern
You can reach us by WhatsApp, email or phone using the buttons above. The email button opens a message with a short template to fill in. To help us look into the matter quickly, please include your company name and location, the date, a brief description of what happened and a number or email where we can reach you.
What happens next
We will review your message, look into what happened and get back to you. If a problem is caused by a lapse on our side, we will work with you to correct it and to prevent it from happening again.
Suggestions
Feedback does not have to be a complaint. If you would like a different menu item, a change in timings or a new service, tell us. Many of the best improvements come from the people we serve.
Our promise
Every message sent to us is read, and nobody is penalised for being honest. We will not ignore a complaint or argue with a genuine concern. Our goal is to keep your trust, and that means listening carefully, acting on what we hear and telling you what we have done.
Feedback from your team
If you manage a workplace we serve, you are welcome to collect feedback from your employees and share it with us in one message. A short summary of what people like and what they would change is extremely useful for planning the menu, the timings and the serving arrangement.